What is Chaport?
Chaport is a modern customer messaging platform that combines everything you need for effective support, sales, and engagement, all in a simple interface. It is an all-in-one messaging solution that allows you to talk to your customers in real-time via live chat, automate sales and support with chatbots, and answer questions from all channels in one place.
Features of Chaport
1. Live Chat
Help your customers faster and increase sales by talking to them in real-time via live chat.
2. Chatbots
Automate sales and support with chatbots that can answer common questions, qualify leads, and collect feedback for you.
3. Multi-Channel
Answer questions from all channels in one place, including live chat, Facebook, Telegram, or Viber.
4. Knowledge base
Create a knowledge base for your customers and activate an FAQ bot to automatically suggest relevant articles directly in the chat.
5. Mobile Apps
Talk to your customers at any time, from any location, using Chaport's mobile apps for iOS, Android, Web, Windows, and MacOS.
6. Integrations & API
Connect Chaport to all the apps you use, including CRM, and automatically update customer information.
How to Use Chaport
To use Chaport, simply sign up for a free account and add the live chat widget to your website. You can also try Chaport without adding the live chat widget to your website.
Pricing
Chaport offers a free plan, as well as several paid plans that offer additional features and support.
Helpful Tips
- Use Chaport's auto-invitations feature to send automatic chat invitations to your customers based on specified rules.
- Use Chaport's typing insights feature to read customer messages even before they are sent and answer faster.
- Use Chaport's saved replies feature to prepare answer templates to common questions and reply in a few clicks.
Frequently Asked Questions
Q: What is Chaport?
A: Chaport is a modern customer messaging platform that combines everything you need for effective support, sales, and engagement, all in a simple interface.
Q: How do I use Chaport?
A: To use Chaport, simply sign up for a free account and add the live chat widget to your website.
Q: What features does Chaport offer?
A: Chaport offers a range of features, including live chat, chatbots, multi-channel, knowledge base, mobile apps, and integrations & API.
Q: How much does Chaport cost?
A: Chaport offers a free plan, as well as several paid plans that offer additional features and support.
Q: Is Chaport easy to use?
A: Yes, Chaport is designed to be simple and easy to use, with a user-friendly interface and a range of features that make it easy to manage customer conversations.
