What is Crisp?
Crisp is an all-in-one business messaging platform that gathers teams, conversations, data, and knowledge around one place. It provides a human touch to customer experience and offers a 14-day free trial.
Features of Crisp
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Shared Inbox: Centralizes all conversations from live chat, emails, or Messenger and Instagram DM to WhatsApp and phone calls.
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CRM: Automates repetitive tasks and closes more deals with an unlimited database of contacts and organizations.
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Co-Browsing: Provides real-time assistance with shared browsing and live chat.
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Campaigns: Retargets leads or customers manually or automatically based on their activities.
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Chatbot: Creates workflows through a no-code chatbot builder for unlimited, personalized conversations 24/7.
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Widget: Adds a website chat widget to make customer service experience exceptional.
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Knowledge Base: Makes customers more autonomous with a knowledge base that forgets about repetitive answers.
How to Use Crisp
Crisp can be used for customer support, marketing, and sales. It offers cross-channel customer support experiences, automates sales pipelines using bots, and retargets customers by sending target emails and in-app messages.
Pricing of Crisp
Crisp offers a 14-day free trial, and its pricing plans are not explicitly stated on the website. However, it is mentioned that it is affordable and suitable for startups and SMBs.
Helpful Tips for Using Crisp
- Use the Shared Inbox to centralize all conversations and collaborate effortlessly.
- Automate repetitive tasks and close more deals with the CRM feature.
- Provide real-time assistance with the Co-Browsing feature.
- Retarget leads or customers manually or automatically with the Campaigns feature.
- Create workflows through the no-code chatbot builder for unlimited, personalized conversations 24/7.
Frequently Asked Questions
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What is Crisp?: Crisp is an all-in-one business messaging platform that gathers teams, conversations, data, and knowledge around one place.
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What features does Crisp offer?: Crisp offers features such as Shared Inbox, CRM, Co-Browsing, Campaigns, Chatbot, Widget, and Knowledge Base.
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How can I use Crisp?: Crisp can be used for customer support, marketing, and sales.
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Is Crisp affordable?: Yes, Crisp is affordable and suitable for startups and SMBs.
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Does Crisp offer a free trial?: Yes, Crisp offers a 14-day free trial.
